Contents

  • Photography policy
  • Personal Data
  • Sensitive Personal Information
  • Data Sharing
  • Cookies
  • Further Queries

THE PRIVACY OF OUR CLIENTS, PARTNERS AND VOLUNTEERS IS IMPORTANT TO GRACE TO GRACES, AND THIS STATEMENT OUTLINES OUR COMMITMENT TO YOU WITH REGARDS TO YOUR PRIVACY. PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF OTHER WEBSITES TO WHICH WE PROVIDE LINKS.

Photography policy
Grace to Graces reserves the right to photograph or film volunteers or delegates within public areas at our conferences and events. Only official Grace to Graces photographers will be authorised and are recognisable by a Grace to Graces ‘media pass’.

All photographs taken for Grace to Graces are the property of Grace to Graces and may be used for illustrative purposes, such as for the website or brochures, for educational purposes, such as providing a visual explanation of the different activities that run during the conferences, or as a resource for future marketing and promotion of Grace to Graces events.

It is the responsibility of Grace to Graces to make sure that all staff, delegates and volunteers are aware that there may be photography and filming in the public spaces provided. This should be made clear through public notices, signs and/or visual projection.

Personal Data
All personal data is collected and stored in line with the Data Protection Act 1998.

Personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any communications between us. You will have given us this information whilst making a donation, registering for an event, placing an order on our website or any of the other ways to interact with us.

We will mainly use this information:

  • To process your donations or other payments, to claim Gift Aid on your donations and verify any financial transactions.
  • To provide the services or goods that you have requested.
  • To update you with important administrative messages about your donation, an event or services or goods you have requested.
  • To comply with the Charities (Protection and Social Investment) Act 2016 and follow the recommendations of the official regulator of charities, the Charity Commission, which require us to identify and verify the identity of supporters who make major gifts so we can assess any risks associated with accepting their donations.
  • To keep a record of your relationship with us.
  • Where you volunteer with us, to administer the volunteering arrangement.

If you do not provide this information, we will not be able to process your donation, sign you up for a particular event or provide goods and services you have requested.

We may also use your personal information:

  • To contact you about our work and how you can support Grace to Graces
  • To invite you to participate in surveys or research.

Sensitive Personal Information

If you share your personal experience or the experiences of a friend or relative, we may also collect this information. If you provide us with any Sensitive Personal Information by telephone, email or by other means, we will treat that information with extra care and confidentiality and always in accordance with this Privacy Policy.

You can decide if you want to remain anonymous, if you are happy to share your personal details with staff members or if you would like us to share your story with the media or other parties as part of our work telling people’s personal stories about domestic violence. 

Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs.

If you contact us at Grace to Graces through our counselling helpline, you may choose to provide details of a sensitive nature.

We will only use this information:

  • For the purposes of dealing with your enquiry, training, and quality monitoring or evaluating the services we provide.
  • We will not pass on your details to anyone else without your express permission except in exceptional circumstances. Examples of this might include anyone reporting serious self-harm or posing a threat to others or children contacting us and sharing serious issues such as physical abuse or exploitation.
  • Where you have given us your express consent or otherwise clearly indicated to us that you are happy for us to share your story, then we may publish it on our website, newsletters or in other media.

Data Sharing
Access to your data is limited to Grace to Graces employees. Grace to Graces will only access your personal information for event booking administration, and to provide you with updates on our work.

Grace to Graces will not disclose your personal details outside of our organisation unless obliged by law.

Cookies
This website uses cookies to provide a full user experience. By continuing to use this website, you are accepting the use of cookies.

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Cookies cannot look into your computer and obtain information about you or your family, or read any material stored on your hard drive.

Cookies do not in any way compromise the security of your computer.

Cookies will not be used to contact you for marketing purposes.

Grace to Graces may use cookies to gather statistics about the number of people who visit the site and to help us develop the site content, layout and services. For more information on cookies, visit: www.allaboutcookies.org

Further Queries
If you have any further security concerns or queries, please don’t hesitate to email us at info@gracetograces.org